An enquiry is not an operational account.
Registering interest or contacting us gives us the details needed to respond. It does not create a ONE workspace, invite workers, or place safety records into the platform.
PRIVACY NOTICE
Privacy, explained clearly.
This notice explains how WHS Apps ONE handles personal information collected through this public website, including enquiries, registrations and interactive website tools.
Clear purposeWe collect only what the website needs
Your choiceAsk to access, correct or raise a concern
Last updated 14 September 2026.
AT A GLANCE
We use personal information to run this website, respond to you and improve the experience.
This notice applies to the public WHS Apps ONE website. It is written for people exploring ONE as well as people who have contacted us. Information held in a customer’s operational ONE account is governed by the relevant customer agreement, product notices and the access settings chosen by that customer.
Your organisation controls its workspace.
Customer agreements and configured access settings govern operational information in ONE. The public website does not give other organisations access to your future workspace or records.
Ask us about your information.
You can ask to access or correct personal information we hold about you, unsubscribe from marketing, or raise a privacy concern.
WHAT WE COLLECT
Information from forms, website activity and the tools you choose to use.
We collect information directly from you when you contact us, register your interest or use an interactive website feature. We may also receive standard technical information when you browse the site.
Enquiries and registrations
This can include contact details, organisation information, selected interests, the reason for your enquiry, and the content of your message.
Website context
Registration forms may record the page, campaign or link that brought you to the form so we can understand and respond to your request.
Interactive tool answers
Some website tools save answers or results in your browser so they remain available while you move through the site. You can clear this information through your browser settings.
HOW WE USE AND SHARE INFORMATION
We use information for the purpose it was provided, and only share it where there is a legitimate need.
We may use personal information to respond to enquiries, manage registrations, communicate about ONE, maintain and secure the website, improve the website and meet legal obligations.
Providers that help us operate.
Approved providers may process information when needed to host, secure, support or improve the website and its communications. They receive only the information needed for their role.
Where the law requires it.
We may use or disclose information where required or authorised by law, to protect rights and safety, or in connection with a business transaction.
Relevant, optional updates.
We may send information about ONE where permitted. You can opt out at any time using the unsubscribe link in the message or by contacting us.
IF YOU ARE CONSIDERING ONE
Understand the difference between a website conversation and a controlled work-assurance workspace.
Potential customers often want to know when privacy settings, records and organisation relationships come into play. The answer is simple: those decisions belong to the customer implementation, not to a public website visit.
Before an account is created
We use the details you provide to understand your enquiry and offer a relevant response. Please do not include sensitive worker, health, incident or operational safety information in a public website form.
During implementation
The customer and WHS Apps ONE agree the intended setup, authorised users and the information needed for the implementation. The applicable customer documents set out the operational data arrangements.
Working with other organisations
A business relationship, invitation or shared project does not by itself make records visible. Access should be configured for the relevant purpose and authorised people.
SECURITY, RETENTION AND OVERSEAS PROCESSING
We take reasonable steps to protect information and keep it only for as long as needed.
We use reasonable administrative, technical and organisational safeguards. No online service can guarantee absolute security, but we work to protect information from misuse, interference, loss and unauthorised access, modification or disclosure.
Retention
We keep information for the period reasonably needed for the purpose it was collected, our records, legal obligations and dispute resolution, then delete or de-identify it where appropriate.
Overseas providers
Some approved technology providers may handle information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
Links to other sites
Our website may link to other websites. Their privacy practices are their own, so please read their privacy notices before providing personal information.
ACCESS, CORRECTION AND COMPLAINTS
Contact us if you want to know what we hold, correct it or raise a concern.
To make a privacy request, use our Contact page and select Privacy / data rights. Please include enough detail for us to identify your request. We may ask you to verify your identity before providing access or making a change.
Workplace Health and Safety Pty Ltd
ABN 25 119 108 379
Trading as WHS Apps ONE
admin@whsapps.com
PO Box 1400, Broadbeach Qld 4218
We will investigate and respond.
We will acknowledge your concern, review it and respond within a reasonable time. Please include enough information for us to understand and investigate the matter.
You may contact the OAIC.
If we cannot resolve your concern, you may contact the Office of the Australian Information Commissioner. See oaic.gov.au for its current complaint process.